Is this La Isla resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Isla resort have a swimming pool?

Yes, this La Isla resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Isla resort?

Best-rates for the La Isla resort starts from $604 per night with includes Pool, View, Bedding/Linens, Restaurant, Toiletries, Guest Services, Kitchen, Laundry, Parking, Accessibility, Security/Safety, Business Services, Bar, Hot Tub, Ocean View, Entertainment, Breakfast, Internet, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Isla resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Isla resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Isla resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Isla resort?

Based on the information reported by the owner or manager, the La Isla resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Isla resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Live Aqua Cancun - Adults Only - All-Inclusive | Resort in Cancun

| 9.2 (1918 Reviews) | 1 Bathroom

La Isla Resort | Live Aqua Cancun - Adults Only - All-Inclusive

Resort in La Isla, Cancun

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Change of towels is available on request.
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Soap

Bedroom

Egyptian cotton sheets

Pillow-top mattress

Blackout drapes/curtains

Down comforter

Free rollaway beds

Premium bedding

Air conditioning

Bed sheets

Pillow menu

LED light bulbs

Slippers

Laptop-friendly workspace

Turndown service

Laptop-compatible safe

Restaurant dining guide

Iron/ironing board

Recycling

Phone

Breakfast

5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

8 restaurants and 1 coffee shop/cafe

24-hour room service

Free cooked-to-order breakfast available daily 7:00 AM–noon

Free bottled water

Free minibar

Espresso maker

Dining table

Parking

Free valet parking on site

Free self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible public washroom

Lever door handles

Wheelchair-accessible lounge

Elevator door width (inches): 39

Front entrance ramp

Smooth flooring in public areas

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk height (inches): 55

Wheelchair-accessible restaurant

Stairway handrail height (inches): 39

Well-lit path to entrance

Visual fire alarm

Wheelchair-accessible spa

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchairs available on site

Smooth flooring in room

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

Hot tub

Evening entertainment

2 outdoor tennis courts

Beach volleyball

Sauna

Archery

Shopping

Table tennis

Volleyball

Karaoke

Steam room

Tennis

Yoga classes

Nightclub

Billiards/pool table

Full-service spa

7 outdoor pools

Fitness center

Entertainment

65-inch Smart TV

Cable channels

Premium channels

General

Computer station

Meeting rooms - 7

Business center

Coworking space

Conference center (14564 square feet of space)

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Books

Communal living room

Romance packages available

Beach towels

TV in lobby

Smoke-free property

Guest Services

Free rollaway/extra beds

7 outdoor pools

Snack bar/deli

Dining table

Change of bedsheets (on request)

Dry cleaning service

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

24-hour front desk

Porter/bellhop

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Beach umbrellas

Terrace

Beach loungers

Beach cabanas (surcharge)

Pool umbrellas

Pool cabanas (surcharge)

Furnished balcony

Spa

Detox wraps

Massage - deep-tissue

Hydrotherapy

Hot tub

Massage - hot stone

Manicures and pedicures

Massage - Swedish

Sauna

Massage - prenatal

Body treatments

4 treatment rooms

Massage - on the beach

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 100 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 100 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nigel

Dec 25, 2025 11:07:07 PM

Review Score: 8

Summary: yes

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua) Room Size: 640.5 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Square meters - 59.5, Number of bedrooms - 0, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square feet - 640.5, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club) Room Size: 364 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club) Room Size: 353 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 1 King Bed, Non Smoking, Ocean View Room Size: 353 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 2 Double Beds, Non Smoking, Ocean View Room Size: 364 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Wheelchair accessible, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 2 Double Beds, Non Smoking, Oceanfront Room Size: 364 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Oceanfront Room Size: 353 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 2 Double Beds, Non Smoking, Garden View Room Size: 364 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 10.23, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Garden View Room Size: 353 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 9.92, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Bed count maximum 1, Square meters - 33
Premium Room, 1 King Bed, Terrace, Oceanfront Room Size: 461 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Square feet - 461, Ping - 12.96, Shower only, Terrace, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Terrace, Oceanfront Room Size: 471 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 13.24, Shower only, Terrace, Square feet - 471, Rainfall showerhead, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Suite (Tierra) Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Deep soaking bathtub, Separate bathtub and shower, Square meters - 70, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Ping - 21
Premium Room, 1 King Bed, Partial Ocean View Room Size: 353 square feet m² 1 King Bed	General Partial sea view, Ping - 9.92, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Bed count maximum 1, Square meters - 33
Suite (Viento) Room Size: 649 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 649, Deep soaking bathtub, Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite (Wellness Aqua) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Ping - 18.15, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square meters - 60, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Partial Ocean View Room Size: 353 square feet m² 2 Double Beds	General Partial sea view, Ping - 9.9, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 32.8, Square feet - 353, Bed count minimum 2, Bed count maximum 2
Suite (Honey Moon) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Number of living rooms 0, Ping - 18.15, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square meters - 60, Separate sitting area, Champagne service, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1