Is this Villa Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villa Juarez hotel have a swimming pool?

Yes, this Villa Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez hotel?

Best-rates for the Villa Juarez hotel starts from $659 per night with includes Child Friendly, Hot Tub, Balcony/Terrace, Security/Safety, Bedding/Linens, Bar, Breakfast, Accessibility, Transportation/Shuttle, Entertainment, Kitchen, Laundry, TV, Wheelchair Accessible, Business Services, Restaurant, Guest Services, Sports/Activities, Wellness Facilities, Spa, Air Conditioner, Parking, Pool, View, Ocean View, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez hotel?

Based on the information reported by the owner or manager, the Villa Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Villa Juarez hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The St. Regis Kanai Resort, Riviera Maya | Hotel in Playa del Carmen

| 9.4 (99 Reviews) | 1 Bathroom

Villa Juarez Hotel | The St. Regis Kanai Resort, Riviera Maya

Hotel in Villa Juarez, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on The St. Regis Kanai Resort, Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a private beach.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Children's robes

Toilet paper

Separate bathtub and shower

Hair dryer

Towels

Bathrobes

Rainfall showerhead

Soap

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Blackout drapes/curtains

Air conditioning

Bed sheets

Down comforter

In-room massage

Energy-saving switches

Individually decorated

Individually furnished

Connecting rooms available

LED light bulbs

Electrical adapters/chargers

Phone

Turndown service

Slippers

Water-efficient showers only

Recycling

Laptop-compatible safe

Breakfast

6 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 40-50 per person

2 beach bars, 4 poolside bars and 5 bars/lounges

Coffee/tea in common area(s)

Wet bar

Espresso maker

Minibar

Parking

Wheelchair-accessible parking available

Free beach shuttle

Free self parking on site

Free valet parking on site

Accessibility

Visual fire alarm

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Well-lit path to entrance

Grab bar near toilet

Elevator door width (inches): 39

Stairway handrail height (inches): 38

Braille signage

Handrails in stairways

Accessible shuttle

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Wheelchair-accessible registration desk height (inches): 39

Wheelchair-accessible path to elevator

4 on-site accessible parking spaces

Pool access ramp on site

Wheelchair-accessible business center

Handrails in hallways

Wheelchairs available on site

Transfer shower

Wheelchair-accessible concierge desk

Wheelchair-accessible spa

Front entrance ramp

Toilet grab bar height (inches): 34

Wheelchair-accessible path of travel

Hallway handrail height (inches): 38

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Doorbell and phone notification

Wheelchair-accessible parking

Assistive listening devices in meeting rooms

Wheelchair-accessible public washroom

Smooth flooring in public areas

Elevator

Activities

Fitness center (free access)

Full-service spa

5 outdoor pools

Lifeguards on site

Shopping

Beach club (surcharge)

Entertainment

Cable channels

55-inch Smart TV

General

Front-desk safe

Ballroom

ATM/banking services

Gift shop/newsstand

Elevator

Reception hall

Banquet hall

German

Spanish

Russian

French

Portuguese

English

Catalan

Comprehensive recycling policy

Beach towels

At least 80% lighting from LEDs

Double-glazed windows

Vegan dining options

Rooftop garden

Communal living room

No plastic coffee stirrers

Vegetarian dining options

Smoke-free property

Biodegradable coffee stirrers

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Free cribs/infant beds

5 outdoor pools

Children's club (surcharge)

Snack bar/deli

24-hour front desk

Change of bedsheets (on request)

Daily housekeeping

Hair salon

Laundry facilities

Multilingual staff

Change of towels (on request)

Dry cleaning service

Wedding services

Concierge services

Luggage storage

Porter/bellhop

Turndown service

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Pool cabanas (surcharge)

Private beachfront location

Pool sun loungers

Beach loungers

Outdoor furniture

Beach umbrellas

Terrace

Lifeguards on site

Beach cabanas (surcharge)

Pool umbrellas

Garden

Outdoor entertainment area

Deck or patio

Spa

Manicures and pedicures

Couples treatment room(s)

Facials

Body treatments

Reflexology

Massage - hot stone

Steam room

Body wraps

Sauna

Massage/treatment rooms

Massage - deep-tissue

Massage - sports

Body scrubs

8 treatment rooms

Detox wraps

Hot tub

Ayurvedic treatments

Turkish bath/hammam

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 85.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 40 to 50 per person rollaway bed fee: mxn 85.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets food and water bowls are available pets cannot be left unattended pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Altraneast M

Jun 20, 2025 05:06:15 AM

Review Score: 10

Summary: I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Private Pool) Room Size: 592 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Ping - 17, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Non Smoking, Ocean View (Private Pool) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 2, Square meters - 55, Number of bathrooms - 1, Private bathroom, Ping - 17, Day bed, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace) Room Size: 592 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 17, Square feet - 592, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace) Room Size: 592 square feet m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Grab bar - in bathtub, Accessible vanity height (inches) - 31, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Roll-in shower width (centimeters) - 165, Lowered electrical outlets in bathroom, Shower grab bar height (inches) - 33, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Pet-friendly room, Number of living rooms 0, Roll-in shower width (inches) - 65, Shower grab bar height (centimeters) - 85, Grab bar - in shower, Low-height counters/sink, Accessible vanity height (centimeters) - 79, Raised toilet seat, Square feet - 592, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Square meters - 55, Number of bathrooms - 1, Accessible bathtub, Private bathroom, Ping - 17, Ocean view, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Ocean View (Terrace) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1
Studio, 1 King Bed, Non Smoking, Ocean View (Corner) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 1, Square meters - 55, Private pool, Number of bathrooms - 1, Private bathroom, Ping - 17, Bed count minimum 1, Ocean view, Bed count maximum 1
Grand Room, 1 Double Bed, Non Smoking, Ocean View (Private Pool) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Deluxe Room, 1 Double Bed, Non Smoking, Ocean View (Terrace) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Non Smoking, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Non Smoking, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Non Smoking, Ocean View (Terrace) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View (Corner) Room Size: 2313 square feet m² 2 Double Beds	General Pet-friendly room, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Location - top floor, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Chef, Ping - 65, Private hot tub (outdoor), Private bathroom, Square feet - 2313, Square meters - 215, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Non Smoking, Ocean View (Corner) Room Size: 1708 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1708, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Ocean View (Corner) Room Size: 1708 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1708, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Ocean View (Bathtub) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Dining table, Number of bedrooms - 0, Laptop-friendly workspace, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Ocean View (Private Pool) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sea view, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed, Non Smoking, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Non Smoking, Ocean View (Corner) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 17, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1