Novotel Samator Surabaya Timur | Hotel in Surabaya
Hotel in Surabaya
Comfortable Accommodations
Rooms feature air-conditioning, city or river views, walk-in showers, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Additional comforts include bathrobes, soundproofing, and interconnected rooms.Exceptional Facilities
Guests can enjoy spa facilities, a swimming pool with a view, fitness center, and massage services. The hotel offers a restaurant serving international cuisine, a bar, and a kids' pool. Free WiFi is available throughout the property.Prime Location
Located in Surabaya, the hotel is 5 mi from Submarine Monument, Gubeng Train Station, and Sharp Bamboo Monument. Juanda International Airport is 6.8 mi away. Nearby attractions include Surabaya Zoo and Hutan Bambu Keputih, each 3.7 mi from the property.Guest Satisfaction
Highly rated for its swimming pool, attentive staff, and delicious breakfast, the hotel ensures a pleasant stay for all visitors.Novotel Samator Surabaya Timur is located in Surabaya.
This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Security/Safety, Wellness Facilities, and several others. This is a 4 star rated property and has over 291 reviews with the average score of 8.4 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Restaurant
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Kids' meals
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Wine/Champagne
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Fruit
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Parking on site
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Free parking
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Parking garage
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Accessible parking
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Parking
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Wheelchair accessible
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Locker rooms
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Massage
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Spa and wellness center
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Hand massage
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Neck massage
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Fitness
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Kids' club
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Foot massage
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Back massage
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Head massage
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Spa/Wellness packages
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Fitness center
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Full-body massage
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Spa facilities
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Game room
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Safe
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Air conditioning
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Non-smoking rooms
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Facilities for disabled guests
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Elevator
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Dry cleaning
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24-hour front desk
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Ironing service
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Express check-in/out
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Concierge
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Daily housekeeping
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Baggage storage
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Lockers
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Babysitting/Child services
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Meeting/Banquet facilities
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Laundry
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Room service
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Fax/Photocopying
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Airport shuttle
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Suit press
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Airport shuttle (additional charge)
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Wifi
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Free Wifi
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Internet
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Outdoor pool
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Outdoor furniture
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CCTV in common areas
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Smoke alarms
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Fire extinguishers
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Key access
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Security alarm
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24-hour security
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CCTV outside property
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Key card access
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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Breakfast to-go containers
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Thermometers for guests provided by property
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Access to healthcare professionals
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Face masks for guests available
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Process in place to check health of guests
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Contactless check-in/out
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Mobile app for room service
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Swimming pool
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Kids' pool
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Pool with view
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Airport drop-off
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Airport pickup
Policies
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room
Room Type:
Double
Room Size:
29 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Walk-in shower, Toilet, Shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralInterconnected room(s) available, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating areaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Superior King Suite
Room Type:
Suite
Room Size:
76 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Additional bathroom, Toilet, Bathrobe, Shower, Walk-in shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Bath or shower, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralAir conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating area, SofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Pajamas, Clothes rackPool and SpaPool towels |
|
Superior Twin Room
Room Type:
Twin
Room Size:
29 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Walk-in shower, Toilet, Shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralInterconnected room(s) available, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating areaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityShower chair, Upper floors accessible by elevator, Accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Deluxe Double Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Walk-in shower, Toilet, Shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralInterconnected room(s) available, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating area, SofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Deluxe Twin Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Walk-in shower, Toilet, Shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralInterconnected room(s) available, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating area, SofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Executive Suite with 1 King Size Bed and 2 Single Bed
Room Type:
Double
Room Size:
128 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Additional bathroom, Toilet, Bathrobe, Shower, Walk-in shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralAir conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating area, SofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Executive Suite with 1 King size Bed
Room Type:
Suite
Room Size:
56 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomHairdryer, Toilet paper, Additional bathroom, Toilet, Bathrobe, Shower, Walk-in shower, Shampoo, Additional toilet, Slippers, Towels, Shower cap, Body soap, Toothbrush, Conditioner, Free toiletriesGeneralAir conditioning, Carpeted, Smoke Alarm, Soundproofing, Safety deposit box, Trash cans, Tile/Marble floor, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaDesk, Seating area, SofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesSocket near the bed, Clothes rackPool and SpaPool towels |
|
Executive Suite
Room Type:
Suite
Room Size:
160 m2
|
Food & DrinkBottle of water, Tea/Coffee makerGeneralAir conditioning, Smoke Alarm, Trash cans, Safety deposit box, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaSofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensBathroomWalk-in shower, TowelsAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesClothes rackPool and SpaPool towels |
|
Executive Twin Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee makerGeneralAir conditioning, Smoke Alarm, Trash cans, Safety deposit box, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaSofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensBathroomWalk-in shower, TowelsAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesClothes rackPool and SpaPool towels |
|
Executive Double Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee makerGeneralAir conditioning, Smoke Alarm, Trash cans, Safety deposit box, Key access, Fire extinguisher, Key card accessMedia & TechnologyCable channels, Flat-screen TV, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Refrigerator, Electric kettleLiving AreaSofaViewRiver view, City view, ViewBedroomWardrobe or closet, LinensBathroomWalk-in shower, TowelsAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chairRoom amenitiesClothes rackPool and SpaPool towels |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Novotel Samator Surabaya Timur starts from $51 per night with includes Pool, Balcony/Terrace, Bar, Guest Services, Entertainment, Child Friendly, Internet, Laundry, Air Conditioner, View, Wheelchair Accessible, Security/Safety, Wellness Facilities, Transportation/Shuttle, Business Services, Sports/Activities, Restaurant, Breakfast, Parking, Accessibility, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.