Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $346 per night with includes Transportation/Shuttle, Business Services, Bar, Entertainment, Kitchen, Parking, View, Wheelchair Accessible, Pool, Accessibility, Bedding/Linens, Wellness Facilities, Spa, Guest Services, Internet, Laundry, Ocean View, Balcony/Terrace, Security/Safety, Restaurant, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive | Resort in Cancun

| 8.8 (1686 Reviews) | 1 Bathroom

Zona Hotelera Resort | Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Resort in Zona Hotelera, Cancun

Adults-only property with 10 restaurants and 2 outdoor pools
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toilet paper

Hair dryer

Towels

Soap

Bedroom

Blackout drapes/curtains

Air conditioning

Ceiling fan

Bed sheets

Iron/ironing board

Safe

Phone

Breakfast

2 poolside bars, 6 bars/lounges and 1 beach bar

Room service available

10 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Coffee/tea maker

Free bottled water

Minibar

Parking

Wheelchair-accessible parking available

Free beach shuttle

Free secured self parking on site

Free valet parking on site

Accessibility

Stair-free path to entrance

Visual fire alarm

Wheelchair-accessible fitness center

Well-lit path to entrance

Braille signage

Visual doorbell notification

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 43

Wheelchairs available on site

Front entrance ramp

Wheelchair-accessible path of travel

Wheelchair-accessible bathroom vanity

Lever door handles

Wheelchair-accessible vanity height (inches): 28

Wheelchair-accessible pool

Ceiling hoist

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Doorbell and phone notification

Wheelchair-accessible parking

2 on-site accessible parking spaces

Smooth flooring in public areas

Elevator

Activities

Free beach club

Snorkeling

Kayaking

Private beach

Adjacent to a golf course

Volleyball

Spa services

Fitness center

2 outdoor pools

Yoga classes

Entertainment

Cable channels

Streaming services

Netflix

Smart TV

General

Meeting rooms

Gift shop/newsstand

Elevator

ATM/banking services

English

Spanish

Vegan dining options

Smoke-free property

Communal living room

Vegetarian dining options

Guest Services

Laundry facilities

2 outdoor pools

Snack bar/deli

24-hour front desk

Daily housekeeping

Laundry facilities

Multilingual staff

Concierge services

Luggage storage

Porter/bellhop

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Outdoors

Garden

Outdoor furniture

Rooftop terrace

Spa

Body scrubs

Massage - deep-tissue

Body treatments

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.

Payment Policy

Pet fee: usd 65 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Farrah

Oct 1, 2025 11:28:24 PM

Review Score: 10

Summary: I absolutely enjoyed my stay at the Hyatt. The hotel was very clean. The staff was very expensive. The rooms were spacious housekeeping, clean the rooms consistently. The food was good. The drinks were good. I will absolutely be returning to this hotel next year.

See All Reviews

Room Arrangement

Room Info	Facilities
Vantage Club Corner Suite Bay View King Bed Room Size: 1071 square feet m² 1 King Bed	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 1071, Ping - 30, Square meters - 99.5, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Suite Golf View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Vantage Club Jr Suite Golf & Ocean View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Golf view, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
Vivid Suite Room Size: 3671 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 103, Lagoon view, Number of bedrooms - 1, Pets not allowed, Number of bathrooms - 1, Square feet - 3671, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square meters - 341
Junior Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Square meters - 53, Shower grab bar height (inches) - 31, Private bathroom, No rollaway/extra beds, Ping - 16, Fixed shower seat, No cribs (infant beds), Shower grab bar height (centimeters) - 80, Rainfall showerhead, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Vantage Club Premium Suite Golf & Ocean View King Bed Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Pets not allowed, Number of bathrooms - 1, Private bathroom, Square meters - 72, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Vantage Club Junior Suite Bay View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Junior Deluxe Suite Golf View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Vantage Club Jr Suite Golf & Ocean View King Bed Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Deluxe Suite Bay View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Junior Deluxe Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Vantage Club Junior Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Deluxe Suite Golf View King Bed Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Garden view, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Vantage Club Corner Suite Golf & Ocean View king bed Room Size: 1249 square feet m² 1 King Bed	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 35, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square meters - 116, Square feet - 1249, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Vantage Club Master Suite Golf & Ocean View King Bed Room Size: 1636 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 152, Number of living rooms 0, Number of bedrooms - 1, Ping - 46, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Square feet - 1636, Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Vantage Club Master Suite Bay View King Bed Room Size: 1636 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 152, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Ping - 46, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Square feet - 1636, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Jr. Suite Golf View King Bed Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Shower only, Pets not allowed, Number of bathrooms - 1, Private bathroom, Square meters - 72, No rollaway/extra beds, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1