Is this Hotel Secreto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Secreto?

Check-in time for Hotel Secreto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Secreto have a swimming pool?

Yes, this Hotel Secreto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Secreto?

Best-rates for the Hotel Secreto starts from $256 per night with includes Spa, Internet, Laundry, Air Conditioner, Pool, Bedding/Linens, Wellness Facilities, Accessibility, Guest Services, Child Friendly, Parking, Wheelchair Accessible, Security/Safety, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Secreto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Secreto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Secreto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Secreto?

Based on the information reported by the owner or manager, the Hotel Secreto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Secreto?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Secreto are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Secreto | Hotel in Isla Mujeres

Name: Hotel Secreto
Address: Isla Mujeres, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $256 per night
Rating: 9.8

| 9.8 (321 Reviews) | 1 Bathroom

Centro - Supmza 001 Hotel | Hotel Secreto

Hotel in Centro - Supmza 001, Isla Mujeres

On beach with outdoor pool, near Isla Mujeres Ferry Terminal
Spend the day relaxing on the beach or pampering yourself at Hotel Secreto's full-service spa.
Hotel Secreto offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:30 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Monica

Aug 3, 2025 04:39:53 AM

Review Score: 10

Summary: Tucked away just off the main streets of downtown Isla Mujeres, Hotel Secreto is a true hidden gem. This secure, boutique hotel offers card-only access and a peaceful retreat from the island’s hustle and bustle. We stayed in a first-floor room with a private patio overlooking the pool and a partial view of the ocean. It featured a table, chairs, and a cozy lounging bed—the perfect spot to unwind. The pool was a nightly favorite for us, with just the right temperature to relax under the stars while listening to the gentle sound of ocean waves. We were even lucky enough to spot sea turtles nesting along the shore—truly unforgettable! The staff were friendly and helpful when approached, with small touches like opening the front door for us daily so we didn’t need to pull out our key card. The pool and rooftop bar attendants were also very kind and welcoming. While the hotel is quiet and restful, two small notes: the air fresheners used throughout are a bit strong, and the room could benefit from a ceiling or portable fan. That said, this hotel is an incredible value. The property is kept exclusive—only guests and rooftop bar patrons are allowed—which made it feel private and serene. We’ll absolutely be back when staying on the north end of the island. Highly recommended for couples or solo travelers seeking tranquility and charm.

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