Hotel Diosa del Agua Bacalar | Hotel in Bacalar

| 8.2 (193 Reviews) |  6 Bathrooms  22 Guests
Mario Villanueva Madrid Hotel | Hotel Diosa del Agua Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

The Hotel Diosa del Agua Bacalar, is located in vlandré features a garden. Boasting a 24-hour front desk, this property also provides guests with a terrace. The tour desk is available to assist guests in planning their days out. All guest rooms in the hotel are fitted with a flat-screen TV. With a private bathroom equipped with a shower and free toiletries, rooms at Hotel Diosa del Agua Bacalar also have a garden view. Chetumal is 14 mi from the accommodations, while Corozal is 19 mi away. Chetumal International Airport is 12 mi from the property.

Hotel Diosa del Agua Bacalar is located in Bacalar.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Oceanfront, and several others. This is a 3 star rated property and has over 193 reviews with the average score of 8.2 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Diosa del Agua Bacalar in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Diosa del Agua Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Wine/Champagne
Parking
  • Parking
  • Parking on site
  • Free parking
  • Private Parking
Activities
  • Full-body massage
  • Head massage
  • Massage
  • Couples' massage
  • Walking tours
  • Foot massage
  • Ping-pong
  • Bike tours
  • Yoga classes
  • Cycling
  • Hot tub/Jacuzzi
  • Public Bath
  • Hand massage
  • Back massage
  • Neck massage
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Safe
  • Heating
  • Family rooms
  • Air conditioning
  • Designated smoking area
Guest Services
  • Meeting/Banquet facilities
  • Grocery deliveries
  • Strollers
  • Baggage storage
  • Private check-in/out
  • Room service
  • Suit press
  • Currency exchange
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Concierge
  • Laundry
  • Car rental
  • 24-hour front desk
  • Shuttle service
  • Express check-in/out
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • Key access
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Plunge pool
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Please note that the pet fee is charge per pet. please contact the property for details.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 10067303

Reviews

Value for money:
7.74
Location:
8.73
Staff:
8.51
Facilities:
7.95
Comfort:
8.23
Cleanliness:
8.14
Valery
Dec 30, 2025 08:00:00 AM
Review Score:   6
Israel
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location is good, close to center and also close to a boardwalk where you can see the lagoon. Breakfast included, basic but enough if you need to leave early for a boat tour.
Negative: The hotel is very dated. Sheets were almost falling apart from excessive use. There was a horrible smell in our room, mild or cleaning solution, I'm not sure but it was really bad. We also tried changing dates as we had enough time for cancellation and the hotel did not respond through booking until it was already too late. When I finally got a hold of them they said it's not their problem and I need to sort it out with booking. After we arrived the guy at the front desk told me don't worry we were able to sort it out and you will not be charged for the extra night, he explained their booking communication did not work. Then he told me some stories about how he will give us a better room for some reason. Now that I'm sitting down to check out expenses I see he charged us for the 5 nights. I feel I was scammed. Not a good feeling to have ....
Summary: Left me feeling I got scammed
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Double Beds
Room Type: Twin
Room Size: 21 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Towels

General

Mosquito net, Safe, Heating, Trash cans, Key access, Fan, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

View

Inner courtyard view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Standard Queen Room

Bathroom

Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Towels

General

Mosquito net, Safe, Heating, Trash cans, Key access, Fan, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Spa tub, Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Bathtub, Towels

General

Mosquito net, Safe, Trash cans, Heating, Key access, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Bedroom

Wardrobe or closet

View

Pool view, Inner courtyard view

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
Deluxe Room

Food & Drink

Minibar

Bathroom

Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Towels

General

Mosquito net, Safe, Trash cans, Heating, Key access, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet

View

Pool view, Inner courtyard view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Suite
Room Type: Suite
Room Size: 30 m2
1 Sofa bed Bed
2 King bed(s) Bed

Bathroom

Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Towels

General

Mosquito net, Safe, Trash cans, Heating, Key access, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet

View

Pool view, Inner courtyard view

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Suite
Room Type: Suite
Room Size: 16 m2
1 Queen bed(s) Bed
Standard Suite

Bathroom

Private bathroom, Body soap, Shower, Toilet paper, Bathtub or shower, Shampoo, Free toiletries, Toilet, Conditioner, Towels

General

Mosquito net, Safe, Trash cans, Heating, Key access, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Living Area

Desk

Bedroom

Wardrobe or closet

View

Pool view, Inner courtyard view

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with Private Bathroom
Room Type: Twin
1 Sofa bed Bed
2 Queen bed(s) Bed
Twin Room with Private Bathroom
Check Hotel Availability
Nightly rates from:
USD101
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