Is this Fairmont Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Mayakoba have a swimming pool?

Yes, this Fairmont Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Mayakoba?

Best-rates for the Fairmont Mayakoba starts from $684 per night with includes Parking, TV, Balcony/Terrace, Bedding/Linens, Kitchen, Laundry, Air Conditioner, Pool, Ocean View, Guest Services, Child Friendly, Accessibility, Bar, Internet, View, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Toiletries, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Mayakoba?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Mayakoba | Hotel in Playa del Carmen

| 9.2 (1005 Reviews) | 1 Bathroom

Hotel in Mayakoba, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba 's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Housekeeping is available on request.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Separate bathtub and shower

Hair dryer

Private bathroom

Deep soaking bathtub

Designer toiletries

Towels

Bathrobes

Bedroom

Air conditioning (climate-controlled)

Pillow-top mattress

Free cribs/infant beds

Ceiling fan

Premium bedding

Hypo-allergenic bedding

Down comforter

Egyptian cotton sheets

Bed sheets

Recycling

Safe

Turndown service

Connecting rooms available

Desk

Water-efficient showers only

Iron/ironing board

Eco-friendly cleaning products provided

LED light bulbs

Bulk dispenser for toiletries

Slippers

Energy-saving switches

Phone

Free newspapers

Breakfast

Room service available

Coffee/tea in common area(s)

8 restaurants and 1 coffee shop/cafe

3 bars/lounges, 1 swim-up bar and 1 poolside bar

Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 48-53 per person

Coffee/tea maker

Free bottled water

Parking

Area shuttle (surcharge)

Airport shuttle on request

Electric car charging station on site

Free beach shuttle

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Free valet parking on site

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible path to elevator

Accessible airport shuttle

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Elevator door width (inches): 40

Wheelchair-accessible registration desk height (inches): 10

Wheelchair-accessible restaurant

Activities

Golfing

Theme parks

Hiking/biking trails

Windsurfing

Archery

Beach volleyball

Ecotours

Golf driving range

24-hour fitness center

Yoga classes

Golf course

Surfing/body boarding

Playground

Hiking/biking trails

Outdoor tennis court

Children's pool

Pilates classes

Beach yoga

Free bicycle rentals

Sauna

Fitness classes

5 outdoor pools

Steam room

Sailing

Snorkeling

Windsurfing

Full-service spa

Kayaking

Racquetball/squash

Volleyball

Entertainment

Premium channels

Streaming services

65-inch LED TV

Pay movies

Satellite channels

General

Conference center (40000 square feet of space)

Business center

Computer station

Meeting rooms

Water dispenser

Gift shop/newsstand

Front-desk safe

ATM/banking services

Grocery/convenience store

Library

Elevator

Reception hall

Banquet hall

Spanish

Portuguese

English

Italian

French

Beach towels

Reusable tableware only

No plastic drinking straws

Biodegradable drinking straws

Locally-owned & organized tours & activities

Vegan dining options

Biodegradable coffee stirrers

Comprehensive food waste policy

Humane treatment of captive wild animals

Local artist showcase

Smoke-free property

No plastic water bottles

No plastic coffee stirrers

Vegetarian dining options

No plastic soda bottles

Comprehensive recycling policy

Reusable cups only

At least 80% lighting from LEDs

Local culture & ecosystem education

Guest Services

Children's pool

Snack bar/deli

Beach toys

Waterslide

Playground

Laundry facilities

5 outdoor pools

Free cribs/infant beds

Babysitting (surcharge)

Free children's club

Grocery/convenience store

Children's books

Art supplies

Children's toys

In-room child care (surcharge)

Pool toys

Changing table

Children's games

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Tennis lessons

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Golf lessons

Wedding services

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Vegetable garden

Beach umbrellas

Terrace

Free beach cabanas

Pool sun loungers

Beach loungers

Pool umbrellas

Picnic area

Garden

Furnished balcony or patio

Spa

Manicures and pedicures

20 treatment rooms

Outdoor treatment areas

Steam room

Body wraps

Sauna

Facials

Detox wraps

Spa open daily

Body treatments

Body scrubs

Couples treatment room(s)

Massage - hot stone

Aromatherapy

Massage/treatment rooms

Massage - deep-tissue

Reflexology

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 55.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 48 to 53 per person airport shuttle fee: usd 299 per vehicle (roundtrip, maximum occupancy 7) pet fee: usd 25 per pet, per night service animals are exempt from fees rollaway bed fee: usd 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 25 lbs per pet welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-006586/2025 safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Terri

Jan 30, 2026 08:09:10 AM

Review Score: 10

Summary: Almost perfect resort. Staff is great. Rooms are clean.

See All Reviews

Room Arrangement

Room Info	Facilities
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View Room Size: 1108 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 1, Separate bedroom, Canal view, Extra bed count 1, Private pool, Ping - 31.14, Separate sitting area, Square meters - 103, Square feet - 1108, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View Room Size: 914 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Square feet - 914, Number of bedrooms - 1, Ping - 25.69, Separate bedroom, Canal view, Extra bed count 1, Square meters - 85, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Casita, Room, 2 Queen Beds, Canal View, Beachside Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View Room Size: 480 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 13.49, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 480, Extra bed count 0, Square meters - 45, Resort view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 1 King Bed, Non Smoking, Resort View Room Size: 436 square feet m² 1 King Bed	General Square feet - 436, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 41, Ping - 12.25, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1
Family Room, Connecting Rooms (Lagoon) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, Bed count maximum 3, Bed count minimum 3
Bambu Suite, 1 King Bed, Private Pool, Resort View Room Size: 1851 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 172, Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1851, Ping - 52.02, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Room, 1 King Bed, Canal View, Beachside Room Size: 462 square feet m² 1 King Bed	General Square meters - 43, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 12.98, Square feet - 462, Canal view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Fairmont, Room, 1 King Bed, Non Smoking Room Size: 441 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Minibar, Number of bedrooms - 0, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Fairmont, Room, 2 Queen Beds, Non Smoking Room Size: 441 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Extra bed count 0, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Casita, Deluxe Room, 1 King Bed, Non Smoking Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Presidential Suite, 1 King Bed (Camaleon) Room Size: 2206 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Full-sized refrigerator/freezer, Ping - 62, Wheelchair accessible, Extra bed count 1, Private pool, Separate dining area, Square meters - 205, Square feet - 2206, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Casita, Deluxe Room, 2 Queen Beds, Non Smoking Room Size: 484 square feet m² 2 Queen Beds	General Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.60, Extra bed count 0, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed (Tortuga) Room Size: 2131 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 2131, Separate sitting area, Private plunge pool, Bed count minimum 1, Ping - 59.89, Bed count maximum 1, Square meters - 198
Casita, Signature Room, 1 King Bed, Non Smoking Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Square feet - 484, Wheelchair accessible, Canal view, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Suite, 1 King Bed, Non Smoking (Coral) Room Size: 1496 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1496, Square meters - 139, Ping - 42.04, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Signature Room, 2 Queen Beds, Non Smoking Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14.22, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Family Room, Connecting Rooms (Garden) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Bed count maximum 3, Bed count minimum 3
Premium Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 1075 square feet m² 1 King Bed	General Square feet - 1075, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Separate sitting area, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Ocean view, Bed count maximum 1
Casita, Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 957 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 957, Number of bedrooms - 0, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Square meters - 89, Ocean view, Bed count maximum 1
Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service Room Size: 504 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 14.16, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 504, Square meters - 47, Ocean view, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 2 Queen Beds Room Size: 504 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Square feet - 504, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 47, Bed count maximum 3, Canal view, Bed count minimum 3