Is this El Paraiso Hotel Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the El Paraiso Hotel Tulum have a swimming pool?

Yes, this El Paraiso Hotel Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Paraiso Hotel Tulum?

Best-rates for the El Paraiso Hotel Tulum starts from $218 per night with includes Bar, Breakfast, Child Friendly, Air Conditioner, Pool, View, Wellness Facilities, Spa, Kitchen, Ocean View, Sports/Activities, Bedding/Linens, Restaurant, Internet, Parking, Designated Smoking Area, Balcony/Terrace, Toiletries, Guest Services, Entertainment, Eco Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Paraiso Hotel Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Paraiso Hotel Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Paraiso Hotel Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Paraiso Hotel Tulum?

Based on the information reported by the owner or manager, the El Paraiso Hotel Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Paraiso Hotel Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the El Paraiso Hotel Tulum are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Paraiso Hotel Tulum | Hotel in Tulum

| 9.2 (140 Reviews) | 1 Bathroom

Playa Paraiso Hotel | El Paraiso Hotel Tulum

Hotel in Playa Paraiso, Tulum

On private beach with 2 outdoor pools, near Tulum National Park
Spend the day catching some rays at El Paraiso Hotel Tulum's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
El Paraiso Hotel Tulum offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Shower

Towels

Toilet paper

Shampoo

Private bathroom

Designer toiletries

Soap

Bedroom

Blackout drapes/curtains

Air conditioning

Premium bedding

Down comforter

Bed sheets

Individually decorated

Eco-friendly cleaning products used

Desk

Iron/ironing board (on request)

In-room massage

Guidebooks/recommendations

Local maps

Safe

Individually furnished

Recycling

Bulk dispenser for toiletries

Window screens

Breakfast

Free cooked-to-order breakfast available daily 8:00 AM–10:00 AM

Room service available

1 beach bar and 1 bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Mini-fridge

Minibar

Champagne service

Free bottled water

Parking

Free secured, uncovered self parking on site

Accessibility

Smooth flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Snorkeling

Fishing

Swimming

Motor boating

Scooter/moped rentals

Ecotours

Beach volleyball

2 outdoor pools

Free beach club

Full-service spa

Bike parking

Foosball table

Designer stores

Free bicycle rentals

Bicycle tour information

Volleyball

General

Water dispenser

Gift shop/newsstand

Spanish

English

Water dispenser

Comprehensive recycling policy

Mosquito nets

Local culture & ecosystem education

Beach towels

Games

Vegetarian dining options

Designated smoking areas

At least 80% of food locally-sourced

Books

Humane treatment of captive wild animals

Locally-owned & organized tours & activities

Vegan dining options

Shared microwave

Romance packages available

Guest Services

Mini-fridge

Pool toys

Beach toys

2 outdoor pools

Snack bar/deli

Art supplies

Concierge services

Change of towels (on request)

Luggage storage

Dry cleaning service

Multilingual staff

Tour/ticket assistance

Daily housekeeping

Front desk (limited hours)

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Pool sun loungers

Outdoor furniture

Pool umbrellas

Private beachfront location

Beach loungers

Garden

Balcony or patio

Spa

Spa open daily

Massage - sports

Massage - deep-tissue

Massage - on the beach

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast.

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Julia

Aug 9, 2025 02:51:30 AM

Review Score: 10

Summary: We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.

See All Reviews

Room Arrangement

Room Info	Facilities
Exclusive Bungalow, Multiple Beds Room Size: 961 square feet m² 3 King Bed and Twin Sofa Beds	General Ping - 26.9, Dining table, Digital TV service, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Sea view, Laptop-friendly workspace, Square feet - 961, Square meters - 89, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, Location - ground floor, No rollaway/extra beds, Smart TV, Noise-free rooms not guaranteed, Espresso maker, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Deluxe Double Room Room Size: 534 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 534, Number of bedrooms - 0, Electric kettle, Sea view, Ping - 15.0, Square meters - 49.6, Laptop-friendly workspace, Location - top floor, Swim-up room access (shared pool), No rollaway/extra beds, No cribs (infant beds), Noise-free rooms not guaranteed, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Luxury Double Room Room Size: 534 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 534, Digital TV service, Number of bedrooms - 0, Electric kettle, Sea view, Laptop-friendly workspace, Swim-up room access (shared pool), Location - ground floor, Square meters - 50, No rollaway/extra beds, Ping - 15, Smart TV, No cribs (infant beds), Noise-free rooms not guaranteed, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 2 Queen Beds Room Size: 391 square feet m² 2 Queen Beds	General Number of living rooms 0, Electric kettle, Cable TV service, Number of bedrooms - 1, Coffee/tea maker, Laptop-friendly workspace, Square meters - 36.3, Free cribs/infant beds, Square feet - 391, No rollaway/extra beds, Ping - 11.0, Smart TV, Espresso maker, Garden view, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed Room Size: 388 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Electric kettle, Cable TV service, Number of bedrooms - 1, Coffee/tea maker, Laptop-friendly workspace, Square meters - 36, Square feet - 388, Free cribs/infant beds, No rollaway/extra beds, Smart TV, Espresso maker, Garden view, Bed count minimum 2, Ping - 10.90, Bed count maximum 2
Superior Room, 2 Queen Beds Room Size: 249 square feet m² 2 Queen Beds	General Square feet - 249, Ping - 7.0, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Ceiling fan, Extra bed count 0, Square meters - 23, Free cribs/infant beds, No rollaway/extra beds, Noise-free rooms not guaranteed, Garden view, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2