Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chetumal hotel?

Check-in time for Chetumal hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $495 per night with includes Air Conditioner, Security/Safety, Wellness Facilities, Spa, Restaurant, Balcony/Terrace, Oceanfront, Internet, Parking, Pool, Private Beach, Ocean View, Hot Tub, Designated Smoking Area, View, Transportation/Shuttle, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Azulea Bacalar Hotel & Spa - Lagoon Front | Hotel in Bacalar

| 8.6 (323 Reviews) | 6 Bathrooms 14 Guests

Chetumal Hotel | Azulea Bacalar Hotel & Spa - Lagoon Front

Hotel in Chetumal, Bacalar

Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodations with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view. All units in the hotel are equipped with A/C, TV and hot water. The private bathroom is fitted with a shower and free toiletries. All guest rooms are fitted with a seating area and balcony. A Continental breakfast is available each morning at Azulea Hotel Bacalar. The accommodations offers a infinity view pool and spa services (extra cost). Guests at Azulea Hotel Bacalar will be able to enjoy activities in and around Bacalar, like snorkeling and visit the Cenote Azul. Languages spoken at the reception include English and Spanish. Chetumal International Airport is 22 mi from the property.

Azulea Bacalar Hotel & Spa - Lagoon Front is located in Bacalar.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Oceanfront, Internet, and several others. This is a 5 star rated property and has over 323 reviews with the average score of 8.6 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Azulea Bacalar Hotel & Spa - Lagoon Front in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Azulea Bacalar Hotel & Spa - Lagoon Front”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Wellness Facilities

Spa

Restaurant

Guest Services

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Parking

Private Parking

Free parking

Parking

Parking on site

Activities

Spa/Wellness packages

Foot massage

Spa facilities

Spa lounge/Relaxation area

Back massage

Head massage

Hot tub/Jacuzzi

Massage

Couples' massage

Full-body massage

Private beach area

Neck massage

Hand massage

Beach

Beachfront

General

Designated smoking area

Air conditioning

Smoke-free property

Wifi in all areas

Safe

Non-smoking rooms

Guest Services

Private check-in/out

Shuttle service

Tour desk

Shuttle service (additional charge)

Daily housekeeping

Concierge

Baggage storage

Express check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Security/Safety

Fire extinguishers

24-hour security

CCTV outside property

Key card access

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Face masks for guests available

Process in place to check health of guests

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Infinity pool

Pool with view

Swimming pool

Beach umbrellas

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.06

Location:

8.97

Staff:

9.26

Facilities:

8.69

Comfort:

9.22

Cleanliness:

9.08

Viorika

Jan 11, 2026 08:00:00 AM

Review Score: 9

Ukraine

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Big room (King size), amazing balcony with great lagoon view. The staff was really helpful and friendly. The breakfast was nice (but we needed to wait for 30-40 minutes, which was a minus, as we were staying for the 2 nights only). We used the kayaks to Pirates Island. It was nice, but quite hard to navigate the kayak for 2 people. The view from the room was stunning 🤩

Negative: It is a bit noisy in a room, but it was not a problem for us as we had earplugs. The minus was longer than expected waiting time for breakfast, and limited option for kayaks (when we asked, only one personal kayak and one kayak for 2 people was available). Other than this we had a great stay.

Summary: Good place to stay in Bacalar

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 44 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Deluxe Double Room with Two Double Beds Room Type: Twin Room Size: 44 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Deluxe Queen Room Room Type: Double Room Size: 46 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
King Room with Lake View Room Type: Double Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Standard Suite Room Type: Suite Room Size: 77 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Accessibility Entire unit located on ground floor Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Deluxe Suite Room Type: Suite Room Size: 77 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Towels, Toilet, Body soap, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Private entrance, Ironing facilities, Key card access, Fire extinguisher, Iron, Trash cans, Safe Outdoors Terrace, Balcony, Outdoor furniture Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Media & Technology Flat-screen TV View Pool view, Lake view, Landmark view, View, Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool with a view, Pool towels Room Amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation

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Azulea Bacalar Hotel & Spa - Lagoon Front | Hotel in Bacalar

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Hotel in Chetumal, Bacalar

Amenities

Facility Overview

Policies

Reviews

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Food & Drink

Bathroom

General

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